Legal
Agreements and versions.
When your organisation accepts an agreement in the MAITS portal, we record exactly which version you accepted and its SHA-256 fingerprint. Every version stays available here.
What governs each order
- GoodWorks managed hosting plans: Master Services Agreement, version 1.0
- Fixed-price website services: Master Services Agreement, version 1.0
- Quoted work: Master Services Agreement, version 1.0
Master Services Agreement
Version 1.0 · Published · Effective 2026-10-15
First release.
GoodWorks Licensed Service Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Website Services Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Hosting and Managed Services Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Professional Services Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Security Testing and Investigation Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Software and Platform Licence Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Quotations, Statements of Work and Variations Terms
Version 1.0 · Published · Effective 2026-10-15
First release.
Billing, Payments and Refunds Policy
Version 1.0 · Published · Effective 2026-10-15
First release.
Subscriptions, Promotions, Renewal and Cancellation Policy
Version 1.0 · Published · Effective 2026-10-15
First release.
Support and Service Levels Policy
Version 1.0 · Published · Effective 2026-10-15
First release.
Domain Registration Terms
Version 1.0 · Published · Effective 2026-10-15
First release.
Data Processing Agreement
Version 1.0 · Published · Effective 2026-10-15
First release.
Privacy Policy
Version 1.0 · Published · Effective 2026-10-15
First release.
Acceptable Use Policy
Version 1.0 · Published · Effective 2026-10-15
First release.
Website Terms of Use
Version 1.0 · Published · Effective 2026-10-15
First release.
Hosting and Data Residency Schedule
Version 1.0 · Published · Effective 2026-10-15
First release.
Draft documents are shown for transparency only. They are not binding and cannot be accepted until they are published.
